Dear Team,

If all of the world is a stage, community managers are not the stars of the show. They’re the ones behind stage, making sure everything is running smoothly. WIth everyone and their twittering plant being a social media expert these days, I’m coming up with my own parameters to decide who I think is amazing. Some new universal truths I’ve noticed (you know, like how all girls like candles and Dirty Dancing):

Great community managers don’t ask you to buy their book

Great community managers get media attention for interesting community members, not for themselves

Great community managers ask how they can help – and actually mean it

Great community managers know metrics, but couldn’t tell you how many people follow them on twitter

Great community managers make you feel as though you’ve got a friend

I’m going to keep these in mind and hopefully, they’ll help me better at what I love to do 🙂